Silverback Warranty Policy

At Silverback, we are committed to delivering products of unmatched quality and durability. If your product's performance is compromised due to defects in material or workmanship, we will make it right. Our goal is to ensure every customer is fully satisfied with their purchase.

Warranty Coverage

Warranty claims are handled at Silverback’s discretion and cover defects in materials or workmanship only.

Warranty does NOT cover:

• Normal wear and tear.
• Products modified or repaired outside of Silverback.
• Damage caused by:
  • Negligent use
  • Improper maintenance
  • Improper storage (e.g., outdoor exposure)
  • Mishandling
• Compatibility issues with products from other brands.

Examples of Negligent or Faulty Use

• Dropping equipment abusively (e.g., dropping a loaded bar on a bench, spotter arms, or hard surfaces).
• Excessive dropping with insufficient or damaged bumper plates.
• Dropping iron plates excessively on unsuitable surfaces (e.g., concrete).

Warranty Duration (Home Use)

Product Type Warranty Period

Lifetime Warranty Terms

Lifetime warranty applies only to defects in materials and workmanship and is non-transferable.

Coverage ends when the product becomes unusable due to reasons other than manufacturing defects.

Contact Information

• Email: [email protected]
• Phone: 0551666310 / 0566005696

Policy Details

• Effective Date: 01-01-2025
• Version: 1.0
• Version Date: 29-12-2024